Essentially the entire IT infrastructure creates some form of simple logs, metrics and traces. Logs record all the events happening within a system: Log-ins, user interaction, transactions, errors and system failure, hence producing a comprehensive, discrete list of activities.
Metrics – occasionally called telemetric data –are different. They represent a steady stream of numerical values originating from monitored components like processor, memory and hard disk utilization, as well as network and memory activities in the systems or transaction times and conversion rates in applications.
Traces come directly from the individual applications like e-commerce shops or business applications written in Java, Go or one of the other programming languages. Traces contain information about the performance capabilities of the application at a distinctly granular level, for instance methods, functions, exceptions or queries in a database. Developers love traces as they let them peer beneath the hood of an application almost in real-time, enabling an even quicker introduction of bug fixes.
The benefit to business is obvious: Faster troubleshooting in the development phase and in productive operations as well. Take just the lower costs of operation, the shorter times to resolve problems and the leverage of customer satisfaction.